Knowledge2010 — Intelligent Utility Executive Summit
It is still early in the evolution of the Intelligent Utility, yet we may already have arrived at a critical juncture. While we’ve been on a mission to improve operational efficiency by upgrading our infrastructure with intelligent meters, sub-stations, and other intelligent endpoints, it is important to remember that these new technologies are simply enabling tools for the efficiency goals that will ultimately be achieved through the synergy of utility operations, IT, and customer service. These are the functional areas in tomorrow’s intelligent utility that will drive operational efficiency, energy efficiency and cost control. It is this challenge that has encouraged Energy Central to create the Knowledge2010 — Intelligent Utility® Executive Summit, an innovative, invitation-only knowledge sharing event for senior executives in Operations, Information Technology, and Customer Service.
We have assembled three outstanding program committees to develop a program agenda that will offer outstanding value for every delegate. The Knowledge2010 — Intelligent Utility Executive Summit offers a unique opportunity to:
- Engage in unique, off-record roundtables with your peers in IT,
Operations/Engineering, and Customer Service (no recordings or media)
- Compare results of pilot programs and lessons learned
- Gain insight from thought leaders (industry and non-industry perspectives)
on emerging trends in technology, business, and consumer behavior
- Network in an open and friendly environment, with no point-of-sales pressure
Why the Knowledge Executive Summit is so Important
In the new intelligent utility model, we no longer simply keep the lights on. We now have to optimize the power flow in a dynamic environment that includes customer’s behavior, renewable integration, PHEVs, and outage information. Needless to say, this will require staggering investments based on outcomes that are largely conjecture at this point. Early pilot projects have shown encouraging technological success, but we have already seen customer backlash in some cases due to lack of proper communication. That is why it is critical at this juncture for leaders in utility Operations, IT, and Customer Service to come together in a constructive forum to share the lessons they are learning and avoid the costly stumbling blocks that create barriers to success.
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Technology
Advisory Council to:
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Large Public Power Council
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