Knowledge, Innovation, Technology and Excellence (KITE) Awards

 

Knowledge. Innovation. Technology. Excellence. These are the characteristics that distinguish true leaders, whom you will encounter around every corner and in every forum at Knowledge2012.

 

Last year, we honored industry luminaries who advanced their companies through strategic initiatives, measurable technology efforts and innovative solutions. Awards were presented to utility executives who best exemplified the characteristics of knowledge, innovation, technology and excellence in each of the following categories:

 

• CIO of the Year Large Utility
• CIO of the Year Small Utility
• Customer Service Leader of the Year Large Utility
• Customer Service Leader of the Year Large Utility
• Operations Leader of the Year Small Utility
• Operations Leader of the Year Small Utility
   

 

 

Categories:

 

CIO OF THE YEAR

Demonstrated innovative leadership through specific technology/business initiatives.

Nominate a CIO for a Large Utility (More than 500,000 metered customers)

Nominate a CIO for a Small Utility (Less than 500,000 metered customers)

**Nominations must be received by October 11, 2013

A candidate is required to meet these criteria:

1. Be employed as a chief information officer or hold the most senior level IT position within his/her employer's organization.
2. Has demonstrated innovative leadership through effective use of technology in support of the strategic initiatives of his/her organization.
3. Be employed by one of the following types of organizations:
   • Private or investor owned water, gas or electricity utility.
   • Non-investor owned / para-state / government-owned or government-run water, gas, or electricity utility company
   • Water, gas or electricity municipality
   • Water, gas or electricity co-operative
   • Energy marketer
4. Possess primary responsibility for the technical performance of his/her employer's organization.
5. Represent the highest standard of leadership in information technology in his/her organization.

 

CUSTOMER SERVICE LEADER OF THE YEAR

Demonstrated innovative leadership through specific customer service initiatives.

Nominate a Customer Service Leader for a Large Utility (More than 500,000 metered customers)

Nominate a Customer Service  for a Small Utility (Less than 500,000 metered customers)

 

**Nominations must be received by October 11, 2013

A candidate is required to meet these criteria:

1. Hold the most senior level Customer Service position within his/her employer's organization.
2. Has demonstrated innovative leadership through effective use of Customer Service in support of the strategic initiatives of his/her organization.
3. Be employed by one of the following types of organizations:
   • Private or investor owned water, gas or electricity utility
   • Non-investor owned / para-state / government-owned or government-run water, gas, or electricity utility company
   • Water, gas or electricity municipality
   • Water, gas or electricity co-operative
   • Energy marketer
4. Possess primary responsibility for the customer service performance of his/her employer's organization.
5. Represent the highest standard of leadership in customer service in his/her organization

 

 

OPERATIONS LEADER OF THE YEAR

Demonstrated innovative leadership through specific customer service initiatives.

Nominate a Operations Leader for a Large Utility (More than 500,000 metered customers)

Nominate a Operations Leader  for a Small Utility (Less than 500,000 metered customers)

 

**Nominations must be received by October 11, 2013

A candidate is required to meet these criteria:

1. Hold the most senior level Operations position within his/her employer's  T&D/Distribution Operations organization.
2. Has demonstrated innovative leadership through effective use of Operations in support of the strategic initiatives of his/her organization.
3. Be employed by one of the following types of organizations:
   • Private or investor owned water, gas or electricity utility
   • Non-investor owned / para-state / government-owned or government-run water, gas, or electricity utility company
   • Water, gas or electricity municipality
   • Water, gas or electricity co-operative
   • Energy marketer
4. Possess primary responsibility for the customer service performance of his/her employer's organization.
5. Represent the highest standard of leadership in customer service in his/her organization

 

Past Recipients:

 

 

 

2010 KITE Award Winners:

CIO of the Year Mashvash Yazdi Southern California Edison	Operations Leader of the Year Ben LaPianta Toronto Hydro
Customer Service Leader of the Year Michael Lowe Salt River Project	UtiliQ San Diego Gas & Electric

 

 

UtilitQ Runner Up: Austin Energy

UtiliQ 2nd Runner Up: PG&E Corporation